TO: Kendrick Garfield <kgarfield@fastmail.com>

FROM: Sue Roberts <sueroberts@sentinelpublishing.com>

SUBJECT: Special offer

DATE: February 12

Dear Mr. Garfield,

My name is Sue Roberts, and I’m a subscription services representative at the Missouri Sentinel. We are sorry to hear that you want to cancel your subscription. If you would like, we can go ahead and proceed with your request. But before you confirm that you wish to cancel, please consider the following offer.

You have been receiving the Missouri Sentinel for $100 per year. However, if you become a member of our Valued Customers plan, we are prepared to offer it to you for $80 instead. Valued Customers also receive unlimited access to our online archives, which go back 50 years, as well as weekly issues of our separate book review publication, The Missouri Literary Supplement. You will also receive a 15 percent discount on our sister publication, The St. Louis Courier.

Please respond within the next five days if you wish to take advantage of this offer. If not, you may either send us an e-mail to confirm that you want to cancel your subscription or simply ignore this message.

Best regards,

Sue Roberts