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매일 텝스 어휘 AP뉴스 받아쓰기 뉴텝스 적중 예상특강 텝스 보가 TEST 텝스 무료강의 텝스 단어시험지 자동생성기
2024 04 19 참여자수 : 3879명
 
    
5초 후 스킵 가능합니다.
■ Choose the most appropriate response to complete the conversation.
(a)
(b)
(c)
(d)

■ Choose the best answer for the blank.
_______ in proper moderation, red wine has been shown to be beneficial to health.


(a) Takes
(b) Taking
(c) Taken
(d) To take

■ Read the passage and the question. Then choose the option that best answers the question.

Rest assured that we are deeply committed to ensuring that you get exceptional customer service whenever you seek assistance. Our call center agents undergo extensive training both in technical matters and on how to handle confidential client information. If you feel that your concerns are not being adequately addressed, don't hesitate to have your call transferred to one of our supervisors, who will be glad to assist you.

Q: What is the main idea of the passage?

(a) The company places importance on customer satisfaction.
(b) Customer complaints are easily addressed over the phone.
(c) Call center agents are expected to handle all client concerns.
(d) The organization handles the training of other businesses' agents.



 

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