p. 146

9. Lowell Cranston created a schedule that distributed the workload more _______ among his team member.

(A) even (B) evens (C) evenly (D) evened

p. 154

6. The conference is open to retail managers _______ businesses are privately owned.

(A) those (B) whose (C) what (D) that

p. 155

15. The manager to ______ the customer complaints were forwarded will carry out an evaluation of the service deartment.

(A) why (B) whom (C) whoever (D) when

p. 156

26. Ms. Lauren suggested contacting the travel agency ______ she once did business with.]

(A) them (B) which (C) what (D) where

p. 157

33. The decision to cut back on production was not sudden, ______ was rather the result of several months of research.

(A) so (B) which (C) neither (D) but

p. 164

7. _______ the staff only had one day to prepare, the product demonstration at the showroom was an incredible success.

(A) After all (B) Given that (C) Due to (D) Unless

p. 165

11. The resources department will give a presentation ______ their study on reusing computer components.

(A) by (B) into (C) through (D) of

p.176

29. Despite much praise, Ms. Dianne was not satisfied with her presentation because she is her own _____critic.

(A) harshly (B) harsher (C) most harshly (D) harshest